Support
Questions, problems or ideas? We read every message.
Email us
Write to support@cforcalories.si. Include your phone model, app version (shown at the bottom of Settings) and what happened, and we'll get back to you as soon as we can, usually within two working days.
Help
Common questions
Is C for Calories free?
Yes. Every tracking feature is free: photo scans, search, barcode scanning, Quick Add, history, progress charts and widgets. The app shows ads; the optional Ad-Free subscription removes them and doesn't unlock anything else.
Photo analysis or product lookup says it isn't available right now.
Check your internet connection and try again in a minute. If you use a VPN, try turning it off. The app also needs to be installed from the App Store or Google Play for these online features. If it keeps happening, email us with your phone model and app version.
The photo estimate is wrong.
Tap any food to change its weight or swap it, remove items, or add a missing food. For packaged food, the barcode scanner uses the label instead. Tips: getting better photo estimates.
A barcode isn't found.
Not every product is in the open databases yet. Search for the food by name, or use Quick Add with the numbers from the label. If the camera can't read the code, type the number.
How do I change my calorie or macro targets?
Go to Settings › Goal & targets to edit your daily targets, or choose Redo setup to recalculate them. Your meals and history are kept.
How do I switch between kg and lb?
Go to Settings › Units and choose Metric or Imperial.
How do I change the app's language?
The app follows your phone's language. You can also set a language just for C for Calories: on iPhone in Settings › C for Calories › Language (on iOS 18 and later, Settings › Apps › C for Calories), and on Android 13 or later in Settings › System › Languages › App languages.
How do I add a widget?
On iPhone, touch and hold the home screen, tap Edit › Add Widget and choose C for Calories. On Android, touch and hold the home screen, tap Widgets and drag a C for Calories widget onto the screen.
How do I go ad-free, restore or cancel?
Go to Settings › Subscription to subscribe, restore purchases or manage your subscription. To cancel, use your App Store or Google Play account settings; deleting the app doesn't cancel the subscription.
How do I change my ad privacy choices?
Go to Settings › Privacy › Ad privacy choices (shown where required by law).
Can I move my data to a new phone?
Your diary is stored on the device. Your phone's standard backup and transfer (iCloud, or Android backup and device transfer) normally brings it along. Data doesn't move between iPhone and Android.
How do I delete my data?
Delete individual meals in the app, or uninstall the app to delete everything on the device. Your diary isn't stored on our servers. For any other data request, email us.